I'd like to book an oil change and have my brake pads replaced.
Appointment booked Monday 8:30 AM
Works 24/7
At the shop, the phone always rings at the wrong time. kicall answers when no one is free, books service appointments, takes down quote requests and sends you a summary of every call.
When you can't answer
Your customers want someone right away. If they get voicemail, they hang up and call the next result on Google. kicall picks up for you, only when you can't.
8 AM
Checking in vehicles
kicall picks up
10 AM
Under a lift
kicall picks up
2 PM
Out on a test drive
kicall picks up
6:30 PM
After closing
kicall picks up
Typical calls
I'd like to book an oil change and have my brake pads replaced.
Appointment booked Monday 8:30 AM
My car makes a weird noise when I brake. Can you take a look?
Diagnostic offered Wednesday morning
I'm just calling to see if my car is ready.
Message passed on, the shop calls back
Setup
Your services, service area, hours, what to ask the customer. One question per screen.
Call it yourself and fine-tune its answers until it sounds like you.
Set up call forwarding on your cell, only when you don't pick up. Your customers keep the same number.
Pricing
Every plan includes an agent set up with your rules, and appointments booked in your calendar. Switch plans or cancel whenever you want.
For a one-person business
$79/ month
150 call minutes included
$0.45 per extra minute
For a business running at full speed
$129/ month
400 call minutes included
$0.40 per extra minute
For several locations or a team
$299/ month
1,000 call minutes included
$0.37 per extra minute
For a one-person business
£69/ month
150 call minutes included
£0.39 per extra minute
For a business running at full speed
£109/ month
400 call minutes included
£0.35 per extra minute
For several locations or a team
£249/ month
1,000 call minutes included
£0.32 per extra minute
For a one-person business
CA$109/ month
150 call minutes included
CA$0.60 per extra minute
For a business running at full speed
CA$179/ month
400 call minutes included
CA$0.54 per extra minute
For several locations or a team
CA$399/ month
1,000 call minutes included
CA$0.49 per extra minute
For a one-person business
A$119/ month
150 call minutes included
A$0.65 per extra minute
For a business running at full speed
A$199/ month
400 call minutes included
A$0.59 per extra minute
For several locations or a team
A$449/ month
1,000 call minutes included
A$0.54 per extra minute
FAQ
Not automatically yet. It takes down the request with the customer's name and plate number, and you call them back. You don't get interrupted under a car.
You give it your services and the prices you want to share (oil change, inspection…). For everything else, it offers a quote or a diagnostic.
If you want it to. It gives your hours, books appointments for the next few days and takes messages.
Yes. kicall gets its own local number, and you forward your calls to it from your current line: all the time, or only when you don't answer. Your customers keep calling the number they know.
kicall starts at $79 a month in the US (£69 in the UK, CA$109 in Canada, A$119 in Australia) with 150 call minutes included, no commitment and no setup fee. Switch plans or cancel whenever you want.
A few minutes: you describe your business, one question per screen, test your agent by calling it, then turn on call forwarding.
A twenty-minute demo is all it takes to hear kicall answer the way your business would.