There's a leak under my kitchen sink, it's been dripping since this morning.
Marked urgent, address taken, text sent to the plumber
Works 24/7
A customer with a leak won't wait. If they get your voicemail, they call the next plumber. kicall answers in your name, takes the address, the problem and how urgent it is, and texts it all to you.
When you can't answer
Your customers want someone right away. If they get voicemail, they hang up and call the next result on Google. kicall picks up for you, only when you can't.
8 AM
On a service call
kicall picks up
11 AM
Hands in a drain line
kicall picks up
2 PM
Driving between jobs
kicall picks up
7 PM
Evening, with the family
kicall picks up
Typical calls
There's a leak under my kitchen sink, it's been dripping since this morning.
Marked urgent, address taken, text sent to the plumber
My water heater stopped putting out hot water. When can you come by?
Service call booked Thursday 9 AM
I'd like a quote to redo my bathroom.
Project summarized, callback offered end of day
Setup
Your services, service area, hours, what to ask the customer. One question per screen.
Call it yourself and fine-tune its answers until it sounds like you.
Set up call forwarding on your cell, only when you don't pick up. Your customers keep the same number.
Pricing
Every plan includes an agent set up with your rules, and appointments booked in your calendar. Switch plans or cancel whenever you want.
For a one-person business
$79/ month
150 call minutes included
$0.45 per extra minute
For a business running at full speed
$129/ month
400 call minutes included
$0.40 per extra minute
For several locations or a team
$299/ month
1,000 call minutes included
$0.37 per extra minute
For a one-person business
£69/ month
150 call minutes included
£0.39 per extra minute
For a business running at full speed
£109/ month
400 call minutes included
£0.35 per extra minute
For several locations or a team
£249/ month
1,000 call minutes included
£0.32 per extra minute
For a one-person business
CA$109/ month
150 call minutes included
CA$0.60 per extra minute
For a business running at full speed
CA$179/ month
400 call minutes included
CA$0.54 per extra minute
For several locations or a team
CA$399/ month
1,000 call minutes included
CA$0.49 per extra minute
For a one-person business
A$119/ month
150 call minutes included
A$0.65 per extra minute
For a business running at full speed
A$199/ month
400 call minutes included
A$0.59 per extra minute
For several locations or a team
A$449/ month
1,000 call minutes included
A$0.54 per extra minute
FAQ
Yes. You decide what counts as urgent for you (water damage, no hot water…). kicall forwards the call or sends you an instant text, and simply takes a message for everything else.
Only the ones you've approved, like your service call fee. For a quote, it notes what the customer needs and leaves the callback to you.
Yes. You give it your towns or your service radius, and it politely tells the customer when the address is outside your area.
Yes. kicall gets its own local number, and you forward your calls to it from your current line: all the time, or only when you don't answer. Your customers keep calling the number they know.
kicall starts at $79 a month in the US (£69 in the UK, CA$109 in Canada, A$119 in Australia) with 150 call minutes included, no commitment and no setup fee. Switch plans or cancel whenever you want.
A few minutes: you describe your business, one question per screen, test your agent by calling it, then turn on call forwarding.
A twenty-minute demo is all it takes to hear kicall answer the way your business would.