I'm calling to book my cat's booster shot.
Appointment booked Monday 6 PM
Works 24/7
During an exam or a surgery, the front desk can't handle every call. kicall answers, books vaccine and exam appointments, and flags emergencies to you right away. It never gives medical advice.
When you can't answer
Your customers want someone right away. If they get voicemail, they hang up and call the next result on Google. kicall picks up for you, only when you can't.
8:30 AM
In an exam
kicall picks up
11 AM
In surgery
kicall picks up
2 PM
Front desk swamped
kicall picks up
8 PM
Clinic closed
kicall picks up
Typical calls
I'm calling to book my cat's booster shot.
Appointment booked Monday 6 PM
My dog swallowed something and he's been throwing up since this morning.
Emergency flagged, call transferred
Are the blood test results back?
Message passed on to the clinic
Setup
Your services, service area, hours, what to ask the customer. One question per screen.
Call it yourself and fine-tune its answers until it sounds like you.
Set up call forwarding on your cell, only when you don't pick up. Your customers keep the same number.
Pricing
Every plan includes an agent set up with your rules, and appointments booked in your calendar. Switch plans or cancel whenever you want.
For a one-person business
$79/ month
150 call minutes included
$0.45 per extra minute
For a business running at full speed
$129/ month
400 call minutes included
$0.40 per extra minute
For several locations or a team
$299/ month
1,000 call minutes included
$0.37 per extra minute
For a one-person business
£69/ month
150 call minutes included
£0.39 per extra minute
For a business running at full speed
£109/ month
400 call minutes included
£0.35 per extra minute
For several locations or a team
£249/ month
1,000 call minutes included
£0.32 per extra minute
For a one-person business
CA$109/ month
150 call minutes included
CA$0.60 per extra minute
For a business running at full speed
CA$179/ month
400 call minutes included
CA$0.54 per extra minute
For several locations or a team
CA$399/ month
1,000 call minutes included
CA$0.49 per extra minute
For a one-person business
A$119/ month
150 call minutes included
A$0.65 per extra minute
For a business running at full speed
A$199/ month
400 call minutes included
A$0.59 per extra minute
For several locations or a team
A$449/ month
1,000 call minutes included
A$0.54 per extra minute
FAQ
No. It notes the symptoms the caller describes, flags emergencies to you and guides callers based on your instructions, without ever making a diagnosis.
It can transfer the call to the vet on call or give out the emergency clinic number you provide.
It notes the requested vet in the summary, and you stay in control of the schedule.
Yes. kicall gets its own local number, and you forward your calls to it from your current line: all the time, or only when you don't answer. Your customers keep calling the number they know.
kicall starts at $79 a month in the US (£69 in the UK, CA$109 in Canada, A$119 in Australia) with 150 call minutes included, no commitment and no setup fee. Switch plans or cancel whenever you want.
A few minutes: you describe your business, one question per screen, test your agent by calling it, then turn on call forwarding.
A twenty-minute demo is all it takes to hear kicall answer the way your business would.